![]() Over the next few days I switched back and forth between the New Acrobat Experience and the Classic. On first start I got the New Acrobat Experience View. I have done these procedures on another computer running Windows 10 with the same results.īesides this, following the other troubleshooting steps, I uninstalled Adobe Reader DC and used both Cleanup Tools (AdobeAcroCleaner_DC2021.exe and AcroCleaner_DC2015.zip) since I originally had the 32-bit version which later was automatically upgraded to the 64-bit version. The error came and no Crash Dumps were created. ![]() Method 2: Using Windows error reporting to collect Acrobat/Reader crash dumpsĪgain, I followed the procedure to add the necessary values to the Windows Registry. Later the error came and nothing happened. MeenakshiNegi posted several times about the collection of Crash Logs.
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